We’re at the turning point of a new age.
Whilst our fundamental needs haven’t changed during the pandemic, our priorities and expectations most certainly have.
As the first wave of lockdowns were announced across the world, many of us shifted overnight from the world of commuting and face-to-face meetings to…
I’m not a fan of spiders.
I can vividly remember an incident when I was 5 involving a very large spider.
I grew up in Hong Kong where spiders come in 3 sizes: Small, large and apex predators.
This was the latter.
The moment I first noticed it, inching its…
This is Part 4 of the 4-part guide where we focus on Responsibility.
This is Part 3 of the 4-part guide where we focus on Feasibility.
This is Part 2 of the 4-part guide where we focus on Viability.
This is Part 1 of the 4-part guide where we focus on Desirability.
Back in 2010, Zahaan Bharmal, a Google Exec who grew up dreaming of space had a radical idea to inspire students about the Universe.
It involved taking the world’s classrooms into space. Using Youtube.
In the typical Google fashion of the time, Zahaan commissioned a poster to bring his idea…
This week I had a fascinating chat with one of my colleagues at BT and heard how his team have created something brilliant. Something that showcases the power of empathy, creativity and smart use of technology.
They have created a virtual office — of such magnificent splendour — that I…
[Important Note: this is an older version of the Scorecard, if you would like to see the latest version (v3.3) take a look at this guide.]
I am a big fan of experimentation.
Experimentation is the fastest way to test business ideas and create value.
If you’re looking to scale…
The ability to connect with people and understand what drives their negative emotions is the most effective technique you can apply to create stepping stones towards a culture of safety and from there a culture of innovation.
I always tell people I coach that Innovation starts with Empathy.